Shipping Partner:

We use PostNL as our shipping partner to send packages. PostNL is a reliable and reputable shipping service that ensures safe and timely delivery of our products.

Postage costs:

Within the Netherlands we do not charge shipping costs. Outside the Netherlands we charge the following rates:

• Belgium: €5.95
• Germany: €7.95
• France: €11.50

Please note that delays may occur due to unforeseen circumstances at PostNL

We strive to ship your package as soon as possible. If your order is in stock, it will be shipped immediately. If you order on a working day before 15:00, you can expect delivery within 5 days.

Tracking the Order:

Once your order has been shipped, you will receive a shipping confirmation with a tracking number. With this tracking number, you can track the progress of your order on the PostNL website.

Returns:

Because we are confident in the quality of our products, we offer a satisfaction guarantee. If you are not completely satisfied with your purchase, you can contact our customer service within 30 days for a replacement or refund. Your satisfaction is our priority.

As a customer, you can trust that we will do our utmost to deliver your order on time and to your satisfaction. Thank you for your trust in Toba Company!